How Cleanwins Casino Works For New Players – Full Guide # How Cleanwins Casino Works For New Players Welcome to Cleanwins Casino – an online gambling platform licensed in Anjouan, Comoros, and operated by Onimim Ltd. This guide explains exactly how the site functions for first-time users, from registration and verification to bonuses, payment methods, and VIP perks. Whether you are evaluating cleanwins trustworthiness or comparing cleanwins vs bet365, this outline provides the essential details. We focus on the cleanwins sign up process, cleanwins deposit and withdrawal rules, and the cleanwins welcome offer code WELCOME2000. By the end, you will understand the cleanwins platform, its cleanwins features, and how to navigate cleanwins responsible gambling tools. ## Section 1: Cleanwins Registration and KYC – What New Players Must Know Cleanwins uses a two-step registration process designed for speed while maintaining security. New players start by visiting the cleanwins sign up page. Step one requires an email address, a password, and a currency selection (GBP is default). Step two asks for a phone number with a country prefix (standard +44). Alternatively, you can use the “Continue with Google” option for faster cleanwins login. After registration, the cleanwins account enters a pending status. Once you have completed the two-step registration and your account is created, it enters a pending status. The platform’s KYC policy then determines when full identity verification becomes necessary. You will need to pass a secure identity check before you are allowed to play for real money at [cleanwins casino](https://cleanwins.uk/) and request any withdrawals from your balance. Required documents typically include a valid photo ID, a selfie holding that ID, and a recent bank statement or utility bill issued within the last three months. The cleanwins system may also perform electronic verification within 72 hours. **Important for new players:** Cleanwins prohibits players from the UK, Netherlands, France, Germany, Spain, Austria, the USA, and FATF blacklisted countries. Using a VPN to bypass these restrictions is forbidden and may lead to account closure. The cleanwins registration process also enforces a minimum age of 18 and bans professional athletes from playing for real money. ## Section 2: Cleanwins Welcome Offer and Bonus System Explained The primary cleanwins welcome offer for new players is the **Welcome Slot Bonus**, activated with code **WELCOME2000**. The promotion provides a 200% match up to £2,000 plus 200 free spins on Big Bass Bonanza (each spin valued at £0.10). To qualify, a minimum deposit of £20 is required. The wagering requirement is 40x the bonus plus deposit amount. For example, depositing £20 and receiving a £40 bonus means you must wager (£20 + £40) × 40 = £2,400. This must be completed within 10 days. The maximum bet during wagering is £5 or 5% of the bonus amount (whichever is lower). Game contributions vary: slots contribute 100%, roulette versions (non-live) 10%, and all live casino, blackjack, video poker, craps, baccarat and multiplayer games contribute 0%. Free spins are credited immediately and must be used within seven days. Any winnings from free spins are subject to the same wagering requirements. The maximum conversion from bonus to real cash is 10 times the bonus amount (capped at £20,000 for the welcome offer). Cleanwins also offers a **Weekly Reload** (code WEEKLY250) giving 50% up to £250 with lower 25x wagering, and a **Wheel of Fortune** daily spin triggered by the first deposit of the day, with no wagering on free spin wins. **Note on bonuses:** Only one active bonus per type (slot or live casino) is allowed at a time. Players cannot combine WELCOME2000 with the seasonal SPRINGBREAK code. ## Section 3: Payment Methods – Deposits and Withdrawals at Cleanwins Cleanwins offers deposit methods including Visa, Mastercard, and Paysafe (processed through Onimim (CY) Ltd in Cyprus). The cleanwins deposit process is straightforward: a "Quick Deposit" button appears on the main interface. All deposits must come from an account in the player's own name. Cleanwins covers transaction fees in most cases; currency conversion uses OANDA rates. Withdrawal rules are more structured for new players. The standard **7-day withdrawal limit** is £5,000, and the **30-day limit** is £15,000. VIP members, particularly at Ruby and Diamond levels, benefit from fast-track withdrawals and higher limits. A **1x rollover** of the deposit amount must be met before a withdrawal request is processed. If a player fails to meet this rollover, Cleanwins may deduct an administration fee of up to 8%. Furthermore, multiple withdrawal requests within 30 days may trigger an additional 8% fee per withdrawal. **Important:** Withdrawal must be made using the original payment method used for deposit. All withdrawal requests require standard KYC documentation (ID, proof of address, selfie). The maximum daily win payout across all cleanwins games is £100,000. Pending withdrawals do not freeze the account balance; if a player places a bet that exceeds the available balance after a pending withdrawal, the withdrawal may be cancelled after a one-hour grace period. Players from high-risk jurisdictions may be subject to Enhanced Due Diligence (EDD) before any payment processing. ## Section 4: Cleanwins Casino Games and Providers Cleanwins is primarily an online casino, not a sportsbook. The game lobby is organised into categories: **Slots** (with submenus Top, New, Megaways, Bonus Buy, Book of, Jackpots, Casual) and **Live Casino** (All Live, Roulette, Blackjack). Table games like blackjack, video poker, craps, baccarat are also present but not separated into a distinct top-level menu. From the brand profile, identified game providers include Pragmatic Play (Big Bass Bonanza, Gates of Olympus, Starlight Princess) and Microgaming (Immortal Romance, Avalon, Mermaids Millions). These are industry-leading developers, indicating a decent cleanwins software quality. No official full provider list is published, but the presence of notable titles suggests a curated selection. **New players should note:** Game contributions to bonus wagering vary significantly. Only slots & classic games (including scratch and fun games) contribute 100% towards wagering. All live casino and blackjack variations contribute 0%. Roulette versions (non-live) contribute 10%. This is critical for cleanwins strategy when clearing a bonus. Cleanwins also features progressive jackpots in its “Jackpots” category. A demo mode is not explicitly mentioned, but players can play for real money after registration. No slot tournaments or buy-in events are listed, though the Wheel of Fortune serves as a daily gamification feature. ## Section 5: Cleanwins VIP Club and Loyalty Rewards Cleanwins operates a five-tier VIP programme called **Clean Wins VIP Club**, with levels named after gemstones: Quartz, Emerald, Sapphire, Ruby, and Diamond. Entry is by personal invitation only – there is no points-based system to climb automatically. New players who deposit and wager consistently may receive an invitation. **Benefits by level:** * **Quartz** – 24/7 live chat, site promotions * **Emerald** – Same plus tailor-made promotions * **Sapphire** – Priority support, 5% weekly cashback, birthday benefits * **Ruby** – Dedicated VIP manager, 10% cashback, fast-track withdrawals * **Diamond** – All above, 15% cashback, higher withdrawal limits Cashback is calculated on net losses during the weekly period (Friday 00:00 to Sunday 23:59 UK time). Slot cashback goes up to 10% (max £1,000), live casino cashback is 5% (max £200). Minimum cashback is £5. No wagering is required on cashback funds. **Important:** Cashback is not automatic for live casino – players must contact customer support after the period. Slot cashback is credited on Monday and must be activated before expiry. Cleanwins reserves the right to end VIP service at any time, and if both slot and live casino cashback are triggered, only the higher amount is paid. ## Section 6: Cleanwins Responsible Gambling and Safety Tools Cleanwins provides several responsible gambling tools that new players should understand before starting. The platform allows **self-exclusion** for a minimum of 24 hours up to three months or more. A **cooling-off period** of seven days is also available. To activate either, players must email [email protected] with the exact duration. The operator processes the request within 10 working days. For those needing longer-term control, account locking is possible via customer service. Cleanwins actively advises players to set deposit limits, avoid chasing losses, and take regular breaks. The site references support organisations: Gamblers Anonymous, Gambling Therapy, and GamCare. **Security measures:** Cleanwins claims “100% secure gaming services” and implements anti-fraud techniques. The platform complies with Anti-Money Laundering (AML) and Countering the Financing of Terrorism (CFT) regulations. SSL certificates are not explicitly mentioned, but a data protection officer (DPO) is appointed for GDPR-related enquiries. However, it is important to note that Cleanwins is licensed in Anjouan, Comoros, under the Computer Gaming Licensing Act 2005. This jurisdiction is not recognised by the UK Gambling Commission, and the UK itself is a prohibited country. New players from the UK cannot legally use this service. The lack of third-party RNG certification (e.g., eCOGRA) may be a concern for some. ## Section 7: Cleanwins Customer Support – How to Get Help New players needing assistance can reach Cleanwins customer service through two channels: **24/7 live chat** (accessible via the website) and email at [email protected]. No telephone number is listed. The official language for communication is English. Support handles account queries, bonus clarifications, KYC issues, and withdrawal problems. The help sections include separate pages for About Us, Privacy Policy, Terms and Conditions, KYC Policy, and Responsible Gaming – though a centralised FAQ page is not present. Cleanwins advises checking these documents first for common issues.